Patient Information

The staff at River Falls Family Dental is committed to providing excellent dental care in a comfortable environment where patients can relax and feel at ease. Here you will find information on what to expect during your first appointment.

Contact Us

We are happy to hear from you, answer your questions, and schedule an appointment. Call River Falls Family Dental at 812-962-7342 or stop by our office.
2676 Charlestown Rd. Ste 1
New Albany, IN 47150

Request An Appointment

    New Patients

    It is easy to make an appointment for your initial examination and dental treatments. Call 812-962-7342 to speak with a staff member.

    Dental Insurance

    We want your entire patient experience to be as stress-free as possible. Our practice works with both in-network and out-of-network dental insurance plans to help you maximize your benefits.

    We understand dental insurance can often seem confusing and intimidating, but we strive to simplify it for you. We’ll help you minimize your out-of-pocket expenses and get the most out of your insurance. If you have any questions, please contact us and we’d be happy to discuss your coverage in more detail.

    In-Network Insurance Providers - AARP Dental Insurance, Aetna, Ameritas, Anthem BCBS of Indiana, Careington, Cigna, Connection, Delta, Dental Care Plus, GEHA, Guardian, Health Resources, Humana, Liberty Dental, Lincoln Financial, Lincoln National Life Insurance Company, Medico, MetLife, Moda, National Automatic Sprinkler Inc., Principal, Self Insured/APWU, Stonebridge Life Dental Claims, Sun Life/Assurant, Superior Dental Care, TeamCare, UMR, United Concordia (UCCI), and UnitedHealthcare (UHC).

    Oral Health Savings Plan

    Our Oral Health Savings Plan is a great way to save you and your family money on dental treatments. This comprehensive dental plan has no deductibles, no claim forms, no waiting periods, no yearly maximums, no pre-authorization requirements, and no pre-existing condition limitations.

    Our Oral Health Savings Plan Includes:

  • Up to 2 exams, 2 routine cleanings & necessary X-rays
  • 1 emergency care visit (exam and necessary X-rays)
  • 1 oral cancer screening
  • Up to 2 fluoride treatments (when needed)
  • 20% discount on all other treatments
  • Whether you’re wanting our in-house plan for yourself, your spouse, your children, or all of the above, we make it easy for you to sign up for our Oral Health Savings Plan. If you have any questions about our enrollment fees, please call us at 812-962-7342.

    Adult fee (14 years and older) — $496.00
    Child fee (13 years and younger) — $427.00

    Payment Methods

    River Falls Family Dental accepts a wide range of payment methods so you can get affordable dental care. During your appointment, we’ll discuss any estimated treatment costs beforehand. We’ll never surprise you with hidden fees.

    Payment Methods – Check or Cash Accepted

    Welcome to
    River Falls Family Dental

    Making an Appointment

    It is easy to make an appointment for your initial examination and dental treatments with River Falls Family Dental. Simply call 812-962-7342 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.

    What to Expect

    Walk into our lobby where you will be greeted by our friendly staff. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.

    Initial Examination

    Your initial dental exam will take around one hour. The expert staff at River Falls Family Dental will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then Dr. Hendrix will complete your examination and make recommendations for proposed dental treatments.

    Pain Concerns

    We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Hendrix will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.

    Dental Insurance

    We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 812-962-7342 to see if we are currently working with your insurance provider.

    Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.

    Financial Policy

    River Falls Family Dental provides high quality dental care to families throughout the New Albany area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how River Falls Family Dental is the solution to all of your oral health needs.